BuyWalkinBuyWalkin
Privacy Policy

Last updated November 03, 2023

This privacy notice for Expereal Technologies Pvt Ltd (doing business as BuyWalkin) (“we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at buywalkin.com, or any website of ours that links to this privacy notice
  • Download and use our mobile application (BuyWalkin), or any other application of ours that links to this notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@buywalkin.com.

Summary of Key Points

This summary provides key points from our privacy notice. You can find more details by using the links below.

What personal information do we process? We may process personal information depending on how you interact with us and the Services. Learn more.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. Learn more.

When and with whom do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more.

How do we keep your information safe? We use reasonable organisational and technical safeguards, but no method is 100% secure. Learn more.

What are your rights? Depending on where you live, you may have rights regarding your personal information. Learn more.

What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register, contact us, or otherwise interact with the Services.

The personal information we collect may include: names, phone numbers, email addresses, mailing addresses, usernames, passwords, profile photo, date of birth, gender, and location.

Sensitive information: we do not process sensitive personal information.

Payment data: payment information needed to process transactions may be handled by PhonePe and Cashfree. Their privacy notices: phonepe.com/privacy-policy and cashfree.com/privacypolicy.

Application data (optional permissions): geolocation access (to provide location-based features) and push notifications (about account or app features). You can control these in your device settings.

All personal information you provide must be true, complete, and accurate, and you should notify us of changes.

Information automatically collected

In short: some information (like IP address and device characteristics) is collected automatically.

We may automatically collect device and usage information (e.g., IP address, browser type, device identifiers, OS, language, referring URLs, country/location, and activity on the Services) for security, analytics, and service improvement.

We may also use cookies and similar technologies as described below.

How do we process your information?

In short: to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law.

  • Facilitate account creation and authentication.
  • Deliver services and support.
  • Respond to user inquiries.
  • Fulfil and manage orders and payments.
  • Enable user-to-user communications where applicable.
  • Send marketing communications where permitted (you can opt out).
  • Evaluate and improve the Services.

When and with whom do we share your personal information?

In short: we may share information in specific situations and/or with categories of third parties.

We may share personal information with vendors, service providers, contractors, or agents who perform services for us (e.g., payment processing, finance/accounting tools, identity verification).

  • Business transfers: in connection with mergers, asset sales, financing, or acquisitions.
  • Google Maps Platform APIs: we may share information with Google Maps APIs as needed for map/location features.
  • Affiliates and business partners: where needed to provide or promote products and services.
  • Other users: if you post publicly or interact with public areas, others may view that content.

Do we use cookies and other tracking technologies?

In short: we may use cookies and similar technologies to collect and store information.

We may use cookies, pixels, and similar technologies to support essential functionality, analytics, and performance. You can typically control cookies through your browser settings.

How long do we keep your information?

In short: we keep information as long as necessary for the purposes described, unless a longer period is required by law.

When we no longer have a legitimate business need, we will delete or anonymise personal information; if deletion is not possible (e.g., backups), we will securely store it and isolate it from further processing until deletion is possible.

How do we keep your information safe?

In short: we use reasonable organisational and technical security measures.

Despite safeguards, no system can be guaranteed 100% secure. Transmission of personal information is at your own risk.

What are your privacy rights?

In short: you may review, change, or terminate your account at any time.

Depending on applicable law, you may have rights to access, correct, or delete personal information, and to withdraw consent where processing is based on consent.

Account Information

You can review or change your account information by logging into your account settings. You can request deletion as described in the help pages, or contact us at support@buywalkin.com.

Cookies: most browsers accept cookies by default. You can usually choose to remove or reject cookies, which may affect certain features of the Services.

Controls for do-not-track features

Many browsers include a Do-Not-Track (“DNT”) setting. There is no uniform standard for recognizing DNT signals, so we do not currently respond to them.

Do we make updates to this notice?

In short: yes, we will update this notice as necessary.

We may update this privacy notice from time to time. We encourage you to review it periodically.

How can you contact us about this notice?

Email: support@buywalkin.com.

How can you review, update, or delete the data we collect from you?

Based on applicable laws, you may request access to, update, or delete your personal information. You can also use the app account screen to manage your information.

Cancellation and Refund Policy

By making a purchase with us, you agree to our cancellation and refund policy. Review it here: Cancellation and Refund Policy.

DISCLAIMER

Website and Mobile Application Disclaimer

The information provided by Expereal Technologies Pvt Ltd (doing business as BuyWalkin) on buywalkin.com and our mobile application is for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty regarding accuracy, adequacy, validity, reliability, availability, or completeness. Your use of the site and app and reliance on any information is solely at your own risk.